Refund policy
We want you to love your Hyde Belts. If you’ve ordered the wrong size or have any other issue, you can always exchange or return your order for free within the contiguous U.S. so long as:
- Your items are unworn, undamaged, in re-sellable condition
- Your return request is submitted within 30 days of receiving your original order.
We reserve the right to refuse returns that do not meet these criteria.
If you need to return a purchase, please contact support@hydebeltco.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@hydebeltco.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Final Sale
Any items purchased as final sale may not be returned or exchanged.